Terms of service

Terms of Service

1. General

This website is operated by TNA Research. By accessing this website and/or purchasing products from us, you agree to be bound by these Terms of Service.

TNA Research reserves the right to update, change, or replace any part of these Terms at any time.

2. Eligibility

By using this site, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements.

3. Products and Intended Use

All products supplied by TNA Research are intended strictly for laboratory research and analytical purposes only.

Products are not intended for human or veterinary use, including but not limited to:

  • consumption
  • injection
  • therapeutic or medical application

Customers must not misuse products or represent them as suitable for any unauthorised purpose.

4. Product Information

We aim to ensure that all product descriptions are accurate. However, TNA Research does not warrant that product descriptions or other content are complete, reliable, or error-free.

All products are supplied as research materials and are not licensed medicinal products.

5. Orders and Payment

All orders are subject to acceptance and availability.

Where payment is made via bank transfer:

  • Orders will only be processed once payment has been received and confirmed
  • Orders may be cancelled if payment is not received within a reasonable timeframe

TNA Research reserves the right to refuse or cancel any order at its discretion.

6. Pricing

All prices are listed in GBP and are subject to change without notice.

TNA Research reserves the right to modify or discontinue products at any time.

7. Shipping and Delivery

Shipping is handled in accordance with our Shipping Policy.

Delivery times are estimates and are not guaranteed. TNA Research is not responsible for delays caused by third-party carriers or customs processes.

8. Returns and Refunds

Due to the nature of our products, returns may be restricted.

Please refer to our Returns Policy for full details.

9. Customer Responsibilities

By purchasing from TNA Research, you confirm that:

  • You are purchasing for legitimate research purposes only
  • You are qualified to handle laboratory materials
  • You will comply with all applicable laws and regulations
  • You will not use products for human or veterinary purposes

10. Limitation of Liability

TNA Research shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • misuse of products
  • improper handling or storage
  • use outside intended research purposes

All products are supplied without warranty except as required by law.

11. Indemnification

You agree to indemnify and hold harmless TNA Research, its owners, employees, and affiliates from any claims, damages, or legal actions arising from:

  • misuse of products
  • breach of these Terms
  • violation of applicable laws

12. Intellectual Property

All content on this website, including text, images, and branding, is the property of TNA Research and may not be used without permission.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Isle of Man.

14. Contact Information

For any questions regarding these Terms, please contact:

TNA Research